The Museum’s Corporate Plan 2017–18 sets out the key activities for the year, aligned with the Museum’s strategic priorities as set out in the Strategic Plan 2014–18. Each key activity represents a performance criterion, with identified targets to measure the Museum’s performance for the year. Performance criteria and targets are also specified in the Museum’s PBS for 2017–18. The Museum measures its performance against these various criteria using a range of assessment methods, including visitation numbers, visitor surveys and feedback, social media statistics and data collation generated from collection management sources.
The Museum’s results against the performance criteria for 2017–18, and an analysis of their contribution to the achievement of the Museum’s purpose, are reported in Part Two: Performance Reports.
In May 2018, the Museum’s Council approved the Strategic Plan 2018–22, which sets out the Museum’s purpose, vision and key streams of endeavour over the next four years.